top of page

Terms & Conditions

We are a small independent business and each and every reservation is very important to us. Besides putting lots of love, time, and energy into organizing our retreats we also have to make non-recoverable payments in advance to make them happen, so please read our terms and conditions carefully before you book. By transferring your deposit, you indicate that you have read and agreed to the terms and conditions on this page. 

Thank you!

RESERVATION DEPOSIT


When you sign up for a Shambhala Detox retreat, we ask for a non-refundable deposit of 6000 USD. Only once we have received your deposit or proof of payment, is your reservation officially confirmed. The 6000 USD counts as a downpayment on your total amount.
 

THE REMAINDER PAYMENT


Please put a reminder in your calendar and make sure the remaining payment is on our account no later than 5 weeks before the retreat starts to hold your reservation. If we do not receive your remainder payment on time, have no choice but to make your spot available again and you will forfeit your deposit.

CHANGE AND CANCELLATION POLICY


If, for any reason, you need to cancel your booking, our cancellation policy is as follows:

Less than 4 weeks before your program start date: We regret that we are unable to refund any amount.

Between 4-8 weeks before the start of your program, we will refund 25% of your deposit. More than 12 weeks before your program begins: we will refund half of the deposit you paid.

Deferral of a booking: We aim to operate a fair policy and will be happy to defer your booking to another available date if you cannot make your planned program. 2 months' notice is required for this plus an administration fee of 500 USD.

 

No Show / Early Termination of Program Policy
We operate a ‘NO REFUND’ policy if you fail to check in on the date booked / you terminate your program early.



TRAVEL & HEALTH INSURANCE 


Of course, nobody books a retreat with the intention of canceling it, but unexpected events do occur, so we only allow guests with travel insurance that covers cancellations, including COVID and any other illness-related cancellations. Furthermore, you participate in the detox, classes, and workshops at your own risk, and you must employ your own judgment as to which movements, positions, exercises, and excursions are appropriate for your level of training, overall physical fitness and experience as well as mental stability. If you do not live in the country where the retreat takes place, you are required to have international health insurance that also covers medical care and transport home if needed. 

SORRY, BUT REALLY NO EXCEPTIONS


The deposit is non-refundable, as it covers the work we will have to find a replacement or the risk of not finding one. Due to non-recoverable payments that we must make in advance to secure the retreat, exceptions to our policies cannot be made for any reason, including positively tested to COVID-19 or other health conditions, family or work emergencies, bad weather, or change of mind. If you cannot reach the retreat due to unforeseen circumstances such as strikes, weather circumstances, and missed, delayed or canceled flights, the retreat fees remain non-refundable. If you arrive late or need to leave your retreat early, you will not receive any refund on the remaining time of your scheduled stay.


PHONE USE, CONTENT, SOCIAL MEDIA, AND COMMERCE


This retreat is meant to invest in your personal life and not for your work/blog/website and any kind of promotion of products, brands or services. Professional digital cameras and video cameras are not allowed during your stay. Any content creation with a commercial background is not allowed. Phones during practices/yoga/meditation are not allowed. Please respect the privacy of other guests and do not photograph any other guests unless they have given consent. Phone calls are not allowed in the house, please go to a remote area where you are sure not to disturb anyone. Thank you!

IN CASE WE MUST CANCEL


If we can not host a retreat and we must cancel, we will notify you as soon as possible and you will receive a 100% refund. However she she is not accountable for your expenses incurred in preparation for the retreat, such as airline tickets, loss of work, visas fees and/or other costs associated with preparation for your trip. 

OUR RIGHTS


Shambhala Detox reserves the right to remove a participant from the retreat if their behavior is disruptive, no refunds are given.
Shambhala Detox reserves the right to keep a guest liable if she brings damage to the house, nature, or belongings.
Shambhala Detox reserves the right the change the program, teachers or team members at all times. 

For more information or any specific questions, please email us at hello@shambhaladetox.com

 


Thank you for understanding and respecting our terms and conditions for 2024

bottom of page